Sandboxes
Go to /admin → Sandboxes to manage test and PoC environments.
What sandboxes are
A sandbox is a workspace (brand-tenant) with special properties:
- No billing — usage doesn’t count toward MAU or generate charges
- Send restrictions — messages only deliver to verified test contacts (no accidental production sends)
- Time-limited — auto-expires after a configurable period (default: 30 days)
- Data isolation — fully isolated from production workspaces
Use cases
| Use case | Why sandbox |
|---|---|
| PoC for a prospect | Demo the platform with their real data without production risk |
| Internal testing | Test new playbooks, journey flows, or integrations before rolling out |
| Client onboarding | Let a new client explore before committing to a paid plan |
| Training | Team members learn the platform without affecting live workspaces |
Creating a sandbox
- Go to /admin → Sandboxes → Create
- Enter a name and select a template (blank, pre-seeded with demo data, or clone from production workspace)
- Set expiry (7, 14, 30 days, or custom)
- Optionally invite a prospect or team member by email
Managing sandboxes
The sandbox list shows:
- Name and owner — who created it
- Status — active, expired, converted
- Expires — countdown to auto-deletion
- Usage — contacts, events, campaigns created
Actions:
- Extend — add more days before expiry
- Convert to production — upgrade to a real workspace (data preserved, billing starts)
- Delete — remove immediately
What’s next
- Tenant management — manage production tenants
- Admin overview — all admin features