Tenant management
Go to /admin → Tenants to manage all organizations on the platform.
Tenant list
A searchable, filterable table of all tenants:
- Name and ID — organization name, Clerk org ID
- Cell — which regional cell the tenant’s data lives in
- Plan — subscription tier (trial, starter, growth, pro, enterprise)
- Status — active, trial, suspended, pending verification
- MAU — current month’s active users
- Created — onboarding date
Search by name, email, or org ID. Filter by plan, status, cell, or creation date.
Tenant detail
Click any tenant to see:
- Organization settings — name, vertical, geo path, base URL
- Brand workspace — the brand-tenant workspace and its locations (outlets)
- Billing — plan, consumption, credits, payment method
- Team — member list with roles
- Channels — connected channels with status (workspace-scoped; outlets share the registration)
- Cell assignment — current cell, migration history
- Actions — verify, suspend, delete, impersonate, export data
Actions
| Action | What it does |
|---|---|
| Verify | Mark the tenant as business-verified (for managed channels) |
| Suspend | Temporarily disable the brand-tenant — stops all sending across every outlet |
| Delete | Permanently remove the tenant and all data (GDPR compliance) |
| Impersonate | Switch into the tenant’s brand workspace (admin impersonation) |
| Export | Download the tenant’s data as a compliance export |
| Credit award | Issue goodwill credits to the tenant’s balance |
What’s next
- Channel onboarding — approve managed channel requests
- Platform health — monitor infrastructure
- Per-outlet activation matrix — how operators flip Active products on and off per outlet inside the tenant